Atlantic Street Pet Emergency Center
  • 24-HR ER: 916-783-4655
  • Our Services
    • Cardiology
    • Diagnostic Imaging
    • Emergency/Critical Care
    • Surgery
    • Wildlife Rescue Support
  • For Your Pet
    • Client Portal
    • Emergencies + Appointments
    • When Your Pet is a Patient
    • Pet Insurance
    • Payment Options
    • End of Life Arrangements
  • For Veterinary Teams
    • Submit a Referral
    • At a Glance
    • Ethos Materials for Clinics
    • Continuing Education
    • VetBloom CE
  • About Us
    • Our Hospital
    • Our Team
    • Why Ethos
    • Ethos Discovery
    • Contact Us
  • Blogs
    • Our Blogs
    • PAWEDcasts
  • We’re Hiring!
    • Apply Today
    • Living and Working Near Here
    • Benefits and Perks
    • Veterinary Training Programs
Atlantic Street Pet Emergency Center
  • Our Services
    • Cardiology
    • Diagnostic Imaging
    • Emergency/Critical Care
    • Surgery
    • Wildlife Rescue Support
  • For Your Pet
    • Client Portal
    • Emergencies + Appointments
    • When Your Pet is a Patient
    • Pet Insurance
    • Payment Options
    • End of Life Arrangements
  • For Veterinary Teams
    • Submit a Referral
    • At a Glance
    • Ethos Materials for Clinics
    • Continuing Education
    • VetBloom CE
  • About Us
    • Our Hospital
    • Our Team
    • Why Ethos
    • Ethos Discovery
    • Contact Us
  • Blogs
    • Our Blogs
    • PAWEDcasts
  • We’re Hiring!
    • Apply Today
    • Living and Working Near Here
    • Benefits and Perks
    • Veterinary Training Programs
  • 24-HR ER: 916-783-4655

Emergencies + Appointments

Veterinary Specialty Appointments and Emergency Care

Thank you for placing your trust in our medical team. To help you navigate care for your pet, we have outlined our procedures below for different types of emergencies. All Ethos hospitals are following CDC and local guidance to ensure the safety of all involved. Please click the link below to learn what you should do on, or before arrival at our hospital.

Client Portal and Registration

Please sign up online into our client portal.  If your pet is in critical condition, please fill out the client registration form prior to arriving to save time. If you already have an account, please log in and ensure your information is still up to date. The client portal enables touchless payment of bills and access to your pet’s medical records.

Client Portal

Please click the link or scroll down for the scenario that applies to you:

  • Is this a life-threatening Emergency?
  • It’s not life-threatening, but my pet needs medical attention, and I don’t have an appointment
  • I am here for an appointment

Is this a Life-threatening Emergency?

If your pet is suffering from any of the symptoms of a life-threatening emergency, please follow the instructions below:

Phone: 916-783-4655

Text-line: 916-252-0421

Before you Arrive:

  • Please call ahead and let us know what symptoms you are seeing.
  • Keep track of time and frequency of the activity. For example: “he started vomiting at 10 am, he vomited 3 times … at 10:15 am there was blood in the vomit.”
  • If your pet ate something toxic, please bring the packaging or the remaining (uneaten) item.
  • Please make sure you have your pet’s leash and collar, or make sure they are safely inside a carrier.

When You Arrive:

  • Park as close as possible to the front entrance, and text us when you have arrived.
  • The technician who evaluates your pet will determine whether or not your pet needs to be brought in for treatment immediately.
  • A member of our team will message you a link to our client portal to complete your client registration and instruct you on when to enter the lobby for check in.

 


 

Your Pet’s Life is Not in Imminent Danger, but they need Medical Attention:

If your pet is suffering from any of the symptoms associated with a serious condition, or if you are here because your family veterinarian is closed and you were directed here, but your pet’s life is not in imminent danger, please follow the instructions below:

Please make sure you have your pet’s leash and collar, or make sure they are safely inside a carrier when you arrive.

Text-line: 916-252-0421

When You Arrive:

  • Please park and remain in your car.  Text us with your space number and your pet’s first and last name.
  • The technician who evaluates your pet will determine whether or not your pet needs to be brought in for treatment immediately.
  • A member of our team will message you a link to our client portal to complete your client registration and instruct you on when to enter the lobby for check in.


 

You are Here for your Pet’s Appointment

Please don’t forget your pet’s leash and collar, or make sure he/she is safely inside a carrier.

When you Arrive:

  • When you arrive, please park your car and text us with your space number (or the make/model/color) of your car, your pet’s first and last name, and the department or doctor you have an appointment with.
  • A member of our team will message you a link to our client portal to complete your client registration and instruct you on when to enter the lobby for check in.

Text-line: 916-252-0421

Pet Owner Resources

Please log in or make a new account in our client portal. If your pet is in critical condition, please fill out the client registration form prior to your arrival to save time. The client portal gives you access to your pet’s medical record, enables you to pay bills online and more.

  • Client Portal
  • Emergency Resources

    • Is this an Emergency?
    • What is Triage?
    • When your Pet is a Patient
    • What is Veterinary Urgent Care
    Atlantic Street Pet Emergency Center
    916-783-4655 | 1100 Atlantic Street Roseville, CA 95678
    • 24-HR ER: 916-783-4655
    • Our Services
      • Cardiology
      • Diagnostic Imaging
      • Emergency/Critical Care
      • Surgery
      • Wildlife Rescue Support
    • For Your Pet
      • Client Portal
      • Emergencies + Appointments
      • When Your Pet is a Patient
      • Pet Insurance
      • Payment Options
      • End of Life Arrangements
    • For Veterinary Teams
      • Submit a Referral
      • At a Glance
      • Ethos Materials for Clinics
      • Continuing Education
      • VetBloom CE
    • About Us
      • Our Hospital
      • Our Team
      • Why Ethos
      • Ethos Discovery
      • Contact Us
    • Blogs
      • Our Blogs
      • PAWEDcasts
    • We’re Hiring!
      • Apply Today
      • Living and Working Near Here
      • Benefits and Perks
      • Veterinary Training Programs
    © 2023 Atlantic Street Pet Emergency Center
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